In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. at 8005478493 or 2066267044. Management reserves the right to refuse service for any reason, including refusingservice of alcoholic beverages to intoxicated guests. Any amount in excess of this allowance will be not be allowed onboard. This package also includes unlimited Zero-Proof beverages. FACs only apply to U.S. resident bookings and are not available to guests who have requested refunds under a Holland America Line Cancellation Protection Plan. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. Ambulatory Accessible Your email address will not be published. Take advantage of treadmills, stationary bikes, stairsteppers, rowing machines, weights and weight machines. Tickets are nonrefundable. Based on guest feedback we have moved away from pricing based on minutes or megabytes. For detailed information on accessibility of shore excursions, we strongly recommend contacting our shore excursions reservations department well in advance of embarkation at 1-888-425-9376 (or locally at 206-626-7320). We remain optimistic that out approach on future sailings will become more flexible. bars, the shops, spa, shore excursions. The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. There is step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. As you would suspect, the social plan allows for checking social media apps, while the surf plan allows for checking your email and browsing the web. A Rabbi is on board for High Holiday services. Benefits includes customized flight choices, competitively priced fares, and late arrival protection should you experience flight delays on the day you are en route to or from your cruise, along with the support of our team along the way. Flexible Fares: Provided you have not requested early ticketing, no change fees will be charged for changes and cancellations made prior to the cruise final payment due date. Any crewmember who becomes ill is immediately isolated. So, theres no charge for social media, email, web browsing, or messaging. The plan includes rigorous cleaning protocols and changes in operating practices depending on any onboard illnesses. Guests without a jacket and tie have always been allowed in fine dining restaurants, so this is not a policy change. VIEW CRUISES We are Don and Heidi, the husband and wife travel team behind EatSleepCruise.com. The bed can be converted upon request to 2 twins if full compliance is not needed. Traveladvisors please note that MCOS will not be accepted. The Captain cannot perform legal ceremonies. (To remove only certain cookies, click the Details button, select the cookies you want to remove and click the Remove button. Guests should indicate on this form which foods may potentially cause a severe reaction. Holland America Line ships contain the latest safety technology and safety systems including but not limited to: For more than 140 years, the safety and security of our guests has been our highest priority. We urge you to have the letter faxed in as soon after making your reservation as possible. Shirts/cover-ups and footwear are always required indoors. Premium this has the highest amount of data which allows for everything including streaming and video calls. Try one of our drink packages which offer great value and a convenient way to enhance your cruise experience. Please check with the shore excursion staff on board for the most accurate and up-to-date information. Luggage Direct offers you the opportunity to receive your airline boarding passes and check your luggage in to your flight while still onboard your Holland America Line ship. Volendam This is included in Celebritys Always Included.. You're no longer able to bring a free bottle of wine onboard. For guests on Holland America Line, the new "Have It All" package can provide clearer pricing while also offering substantial savings for many. From a festive five-course affair to a quick, casual dinner for two, our As You Wish dining lets you choose the venues and style that suit you. Any fees related to seat assignments are collected by the airline directly. Children 12 or under receive half off in our specialty dining restaurants or can select items from the kids menu for free. Baggage fees are the guests responsibility. FACs are nontransferable, and nonrefundable. The bed can be converted upon request to 2 twins if full compliance is not needed. Internet access onboard is free, but there are some significant limitations on bandwidth for such activities as streaming. Pack enough medication. Choose from more than 100 items, including a festive bottle of Champagne, specialty dining package, bouquet of flowers or an onboard credit. Each ship has several fire teams that drill together so they are prepared to respond to a fire. Another option is to install Adobe Reader and set it to be the default reader for the Internet. Air prices are nonrefundable (no money back). 4. Powered by Invision Community. Your updated Express Docs information will be available online. Upon disembarkation, your bags are delivered directly back home. No sharing is permitted. Build your entire vacation, including flights, ship transfers, excursions, and all your hotel needs before or after your cruise, all with one hassle-free phone call. IMPORTANT: For this procedure, you will need to present your travel documents and the required proof of citizenship. We were not successful when aboard the Zuiderdam last month. Visa and documentation requirements vary by nationality and destination. The onset of TD usually occurs within the first week of travel but may occur at any time while traveling, and even after returning home. (Reconfirm international flights 72 hours prior to your departure from home.) Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in your party to be disembarked in a non-U.S. port. Guests will be asked to discard open beverages in plastic containers prior to boarding. We seek to the extent feasible to accommodate the needs of all individuals with disabilities, including children. Cancelling your cruise/cruisetour booking for any reason will cancel any air bookings associated with the booking, and fees will be applied if applicable. (I logged in using my mariner number.). A We have two convenient ways for you to obtain your luggage tags: Q Why does my luggage tag have a box with a number and letters in it next to the stateroom number? Check the fine print and ensure that you pick the right package as there are some pre-purchase restrictions that are enforced before embarking. Otherwise, there will be staff available at the pier to advise you of your stateroom number as you fill out your luggage tags. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, medicine, liquor, cash, credit or debit cards, jewelry, gold, silver and other high value or important items, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, hearing aids, electric wheelchairs, scooters, or other video or electronic equipment, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. We have monthly safety and environmental self-audits that are performed on all of our ships. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. The premium plan covers everything from email to Skype, and offers the fastest possible connection. Plus, a lot of major cruise lines are beginning to offer tiered usage packages that are priced based on the types of sites and online services passengers use. A credit card is required for all inbound phone calls to a ship. Premium costs $29.99 per day and includes Surf Package plus video streaming including YouTube and Skype. On Dressy Nights women usually wear a suit, cocktail dress or gown and men wear a jacket and tie, dark suit, or tuxedo. Generally, the ship is subject to certain government procedural requirements upon arrival. Thus, you must be able to handle your supplies if you bring your own. International travel is usually very safe but there are things you should do to stay safe and healthy. Yes, two people can use the plan, but not at the same time, except if the second person buys their own plan, or they pay extra for two devices on at once. Please do not use a credit card or phone card; your on-board account will be billed in addition to the cost of the phone card or charges to your credit card. $18 a minute for ship to shore phone calls The ADA Responsibility Officer for Holland America Line is Paul McClelland, Chief Ethics Officer & General Counsel. Important: Holland America Line recommends that each guest keep all personal identification, airline tickets, customs forms, medications and other important items along with the clothes and shoes he or she intends to wear the last day. The internet service is available fleetwide with the exception of Galapagos-based expedition ships. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. This is a direct reflection of listening to guest feedback. Have it All fares will be available for booking April 21, 2021. Each year between 20-50 percent of international travelers, an estimated 10 million persons, develop diarrhea. Birth certificates can be an original, photocopy or certified original. Suites SA7058 and SY5001 have wheelchair access on the left side when facing the bed. Downloadable daily activities, news, and menus for guests with laptops with screen reader programs. Resident aliens not in possession of this must obtain one at the nearest office of the U.S. Immigration Service. Roll-in Shower: Staterooms J1074, K1011 & K1012, Fully Accessible U.S. citizens on U.S. roundtrip or "closed-loop" cruises: U.S. citizens who board a cruise ship at a port within the United States, travel only within the Western Hemisphere, and return to the same U.S. port on the same ship may present a valid US passport, U.S. Passport Card, Enhanced Driver's License or Trusted Traveler Program Card such as Nexus, Sentri or Fast Cards. If your shaver operates on standard 110 AC, by all means bring it (guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay). Flight Ease is an air booking website similar to other automated sites but designed with your cruise vacation in mind. A The email notification cannot be re-sent; however, reminder notices are scheduled to be sent at approximately 30 days and 14 days prior to departure for those guests who have not yet completed their Online Check-in. Any changes will result in the cancellation of the entire air booking. MedallionNet is the Wi-Fi service of Princess cruise lines, and recently they announced some improvements to their service even to help accommodate those that might need to work while onboard.